Consumer Information
Student's Right To Know
ICSW fulfills its compliance with disclosure requirements under Title IV by providing specified information to prospective and current students, applicants, and employees.
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Need Help?
For questions about any disclosure on this page, please contact ICSW at admissions@icsw.edu or 773-943-6500.
Application Status
The 1998 Higher Education Act requires all post-secondary institutions to distribute voter registration information to students. Illinois residents may register to vote at elections.il.gov.
General Information
Core institutional disclosures including admissions, employment outcomes, and compliance reporting.
- Consumer Information on College Navigator Website
- Admissions Information – Doctoral Program
- Admissions Information – Masters Program
- Doctoral Program Overview
- Masters Program Overview
- Gainful Employment – Doctoral Program
- Gainful Employment – Masters Program
- HEERF Reporting
- Information for Students
- Information for Faculty & Instructors
- Information for Administrative Staff
- Copyright Information
Academic Information
Academic policies, rights under FERPA, and program-level curriculum details.
- The Family Educational Rights and Privacy Act of 1974 (FERPA)
- Doctoral Program Overview
- Masters Program Overview
Student Body Information
Demographics, graduation outcomes, and quick-reference institutional data.
- Diversity of Student Body
- Graduation Rates
- ICSW Fast Facts
Safety Information
Campus security reports, health policies, and substance-use programs.
- Annual Security Report
- Daily Crime Log
- Vaccination Requirements
- Drug and Alcohol Program
Student Financial Assistance
Tuition costs, scholarships, loan disclosures, and financial aid counseling resources.
- Doctoral Program Costs (including Financial Aid Information)
- Masters Program Costs (including Financial Aid Information)
- Scholarship Information – Doctoral Program
- Financial Aid Portal
- Student Loan Information Published by the Department of Education
- Student Loan Disclosures
- Student Entrance Counseling
- Student Exit Counseling
Complaints & Grievances
Formal complaint processes for external regulatory agencies including HLC, IBHE, and NC-SARA.
As a participant in the Federal Student Aid (FSA) Title IV program, ICSW is required to provide contact information for filing complaints with its accreditor (Higher Learning Commission), its State approval entity (Illinois Board of Higher Education), and any other relevant licensing entity or agency (NC-SARA).
Higher Learning Commission (HLC) Complaints
The Higher Learning Commission is ICSW's accrediting body and provides assurances that it is following their stated criteria for accreditation. The complaint process is designed to identify substantive problems with an institution's ability to meet the Criteria for Accreditation or other HLC requirements.
Illinois Board of Higher Education (IBHE) Complaints
How to register an institutional complaint with the Illinois Board of Higher Education:
Follow the institution's complaint procedures
You must first make all attempts to resolve the matter directly with ICSW. Check the student handbook and course catalog for internal complaint procedures. In cases of criminal activity, contact campus security or local police immediately.
Prepare to register a formal complaint with IBHE
After exhausting internal options, IBHE may intercede depending on governing statutes. Gather all documentation collected during your attempt to resolve the matter directly.
- Board of Higher Education Act 1961
- Private College Act 1945
- Academic Degree Act 1961
- Private Business and Vocational Schools Act of 2012
Register a complaint using IBHE's Institutional
Complaint System
You may register a new complaint or update an existing one. Providing personal information is voluntary, but anonymous complaints cannot be directly addressed. All complaints are reviewed, logged, and counted in IBHE reports.
NC-SARA Complaints
SARA consumer protection provisions require the institution's home state, through its SARA State Portal Entity, to investigate and resolve allegations of dishonest or fraudulent activity by SARA-participating institutions, including the provision of false or misleading information.
The student should begin the complaint process with ICSW, and if resolution is not found, contact the institution's home state SARA Portal Entity. NC-SARA maintains a directory of SARA State Portal Entities.